Are your products suitable for bridalwear?

Yes. All of our accessories are carefully selected with bridal gowns, bustiers and occasionwear in mind. They are designed to offer discreet support, comfort and a smooth finish under structured or delicate garments.

 

How do I know which product is right for me?

Each product page includes guidance on fit, coverage and intended use. If you’re unsure, feel free to get in touch before ordering and we’ll be happy to advise.

 

Do you offer free shipping?

Yes — we offer free UK shipping on all orders.

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How long does delivery take?

UK orders are typically delivered within 3–5 working days from dispatch.

 

Do you ship internationally?

At present, we do not offer international shipping. However, if you are based outside the UK and would like to discuss a possible order, please feel free to contact us and we’ll do our best to help.

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Can I return an item?

Yes, we accept returns within 30 days of delivery, provided the item meets our return conditions.

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To be eligible for a return:

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• The item must be unused

• It must be in its original packaging

• Any seals must be unbroken and tags must be intact

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For hygiene reasons, we cannot accept returns on items that have been opened, worn, or had their seal removed.

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How do I arrange a return?

Before returning any item, you must contact us first to request a return. Once approved, we will provide return instructions.

Returns sent without prior contact may not be accepted.

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Who covers the cost of return postage?

Return postage costs are the responsibility of the customer. We recommend using a tracked service, as we cannot be responsible for items lost in transit.

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When will I receive my refund?

Once your return has been received and inspected, we will notify you by email. Approved refunds will be processed to your original payment method within a reasonable timeframe.

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Do you offer exchanges?

If you need a different product, we recommend placing a new order and returning the original item in line with our returns policy.

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What if my item arrives faulty?

If your item arrives damaged or faulty, please contact us as soon as possible with photos and your order number, and we’ll resolve this promptly.

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Can I wear these products more than once?

Most of our products are designed for multiple wears if cared for properly. Please refer to individual product care instructions for best results.